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Customer reviews

Rating 4.8 out of 5 stars with 5666 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,666 reviews
  • Rated 5 out of 5 stars

    Replacement headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was what my son requested as a gift for christmas. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was able to replace my damaged VR. People are friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Always worth the extra money. You get what you pay for. These guys help so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEYBOARD AND MOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always there to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox controller fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, geek squad makes it hassle free and fast when you need help

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff really helpful in finding my product. Shout out to them!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Waow!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Global Communications burdens equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard, was not compatible with my hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're awesome and quick.on my products I really like their service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works just fine

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, bought for my mother so if was a perfect value for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web Root!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

    I would recommend this to a friend