Customer Ratings & Reviews

great very helpful and fast! didnt wait in line too long and got my questions answered

Great people behind the counter. Im glad theres such good service

Geek Squad is a must and the best decision I have made. If there is an issue with a product you have the peace of mind that Best buy has covered it and will take care of the product if any issues. A Must have for all purchase

I have not needed to use this, but I'm glad I have it if I need it.

I never really had to use it but every time I go into Best Buy and speak with anyone in the geek squad always super friendly, super helpful very knowledgeable and great customer service

Rarely have I had issues with products purchased from Best Buy. On those occasions when I had to use my projection plans to resolve a matter, Best Buy’s service personnel responded quickly to address my need. They have been courteous, prompt and always well prepared. This service is well worth the cost for the return on the investment.

Just needed a cheap keyboard for our server PC. This definitely held up!

Best keyboard on the market. Would recommend to anyone that games

Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

Always very helpful. Anytime I have a problem it’s guaranteed I get great service !

I’ll always invest in getting insurance, you never know what might happen!

Little bit expensive but worth it for expensive tech item

Great , and great quantity..........................

Great keyboard at a really great price. Recommend Best buy for any computer needs.

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

I worked for geek squad previous jobs so that might be reason why I like this product, but it is worth it, because it is one way to combat in life, when life decides to throw you a wrench to your plans.

The quality on this is beyond what I expected. It was easy to sync to it.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one