Customer Ratings & Reviews

The gentlemen that came out were awesome. Very polite and got the job we needed done quickly and efficiently

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

best keyboard that i got for myself in years i need this

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

I always get a Geek Squad plan on anything I buy. Learned years ago that it's the easiest and most reliable way to protect any investment I make in new purchases.

Great insurance, would recommend easy use. For anyone

[Employee of bestbuy] If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

Very very good! I’ve had this one for a while and have had 0 issue so far. Great for price.

the agents are always accommodating to my tech needs

Did their job. were nice and friendly, direct and too the point.

I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

[Employee of bestbuy] Great product all around! really good quality and is smooth!

Cant go wrong with a cheap outright replacement warranty, basically a return window extension

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

Perfect gift for my little brother who is building a PC.

Best protection for all your electronics, I love it

Love it..come in handed. We purchase another one if i have too