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Customer reviews

Rating 4.8 out of 5 stars with 6678 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,678 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the warranty!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Get the warranty, you won’t regret it! I have had it come in handy several times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranties Worth Every Penny!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bhjopgtrjobt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really had to use it but every time I go into Best Buy and speak with anyone in the geek squad always super friendly, super helpful very knowledgeable and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're awesome and quick.on my products I really like their service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Replacement Warranty | Worth It?

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super useful benefit for shopping with Best Buy. Recommend on most items!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad back up my pc when having issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful technicians that know your needs and problems when you come across them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff really helpful in finding my product. Shout out to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing plan best plan out of any company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plans are the best thing going! You not only get the price of mind that your item will be covered if something happens but they also offer you the option of returning the item and getting something different. Amazing plan I buy it with every single purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty’s are great to have, usually claims are very easy to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plans are THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard replacements with geek squad protection plan are so easy & cost effective!! I have replaced my keyboard twice now with no issues. I will continue to purchase this plan for all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Best Buy’s replacement plan. Other places their plans are a scam but BBs is actually worth every penny. I always get it with every electronic purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better plan than you find elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection, but this plan is great. Full replacement even if it just breaks, and you can buy new protection to cover two more years. Saved me lots when my son is just hard on things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help? Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Will always recommend! I have taken several devices to them (phones, iPads, laptops) over the past several years and am always very happy with their delivery of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always solves.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired and Happy Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

    I would recommend this to a friend