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Customer reviews

Rating 4.8 out of 5 stars with 6678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,678 reviews
  • Rated 5 out of 5 stars

    Replacement or repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saved

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is worth it. Those geeks can fix just about anything and if they can't, you just get your product replaced. Easy decision in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be sure to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll always invest in getting insurance, you never know what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is good and the typing sound is perfect you never get bored with keyboard and typing sensitivity and the color lights are awesome. I think it is worth for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be mindful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to have a warranty for your new product in case of unexpected problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best part about purchasing a product from Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We greatly appreciate your feedback and are thrilled that you love Geek Squad Protection! Please let us know if you have any questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Cheap and Effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a cheap keyboard for our server PC. This definitely held up!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Repair !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product and the best for being able to bring my expensive products in for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for my tv. Easy setup,doesn't require any 3rd party programs to run it. Its perfeft

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommended for peripherals and expensive devices.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Never had an issue with the claims! Highly recommend people get the protection for expensive devices. Much easier than dealing with warranty claims with manufactures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always there to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on this is beyond what I expected. It was easy to sync to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did warranty work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of my laptop warranty work! Great work and don’t have to worry about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never buy anything without that geek squad protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have this especially if it’s for a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

    I would recommend this to a friend