Customer Ratings & Reviews

Best buy runs very smooth loved it immediately best

[Employee of bestbuy] of course I have geek squad protection- it's easier than the manufacturer that's for sure

Haven't used the plan yet, but it was for a gift and the transfer of the plan to the person I bought it for went well. The customer service representative on the phone quickly accessed the plan information, input the new owner information and explained an email would be sent to the new owner with all the necessary plan information. Only problem I have is that this shouldn't be necessary. The web site should have a way to enter the correct information for a plan when the purchase is a gift.

This is a great keyboard that is not as loud when you are using the keyboard keys. It was a great addition to my son's computer system.

One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

I love Geek Squad! I always get great service and my computer is kept in a "tuned up" condition. Whenever I have a problem, it is easily solved by calling "Geek Squad". I consider my service one of the best investments I have made, and have renewed my service several times.

Must have for everything. I will never buy something without it!

Great value, always good to have a warranty for life's accidents

Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

Love it , had for 4 months now strong . Definitely Would buy again

Loved the service and had great help from all the staff really appreciate it

Accidental Geek Squad Replacement This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

Good price for peace of mind. Definitely worth it.

Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.