Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,667 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection on HyperX Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me out even though I was early. I appreciate the gift card and I'm enjoying the new keyboard/headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this plan. Anytime my devices have a malfunction, it covers it and is an easy process to claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my keyboard quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly now! You guys always do such a nice job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more confident in buying products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet but glad to know they are there to help if something happens. Also fairly priced for coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to treat these in and just pay another $10 so I could get new headphones. It was a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable accidental protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, i prefur other wireless mouse and kb although.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product for a awesome price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product. Not only is it a fantastic gift for Christmas it is a awesome product to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but its nice insurance knowing that everything would be covered if anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and peace of mind to have in case of accident on a product that gets used frequently good to have extra protection feel good about my purchases great service and happy to be helped out in a time of need thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned a PlayStation headset with a protection p

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Their Geek Squad plans are amazing and easy to work with them when you have issues. Easy online booking service to meet in person and their plans are definitely worth it to be extra precautious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really confortable and light, great for using them a couple of hours for gaming or at work. I have been using them for more than a year daily and haven’t had any wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor and get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that I highly recommend. I have had with some headphones that I bought but with this service replacement was fast and easy. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality soft touch decent price. I use lot and definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed for the recipient it was good for the recipient the recipient liked that a warranty was added

    I would recommend this to a friend