Customer Ratings & Reviews

Who doesn't love knowing there product is protected! No brainer to add this protection when it covers accidental damages that may happen. Well worth it and Geek Squad has always done a great job taking care of us.

Keyboard and mouse went I to best buy to replace my keyboard and mouse they went to check and replace me a new one

As a photographer, I use this product on a daily basis to store all of my RAW/JPEG format files. It's fast. Reliable. Never had an issue with it yet. Works for all of my storage needs. As long as you take care of it and don't bump, or drop it AND make sure you eject the device properly every time before unplugging.. you shouldn't have any issues with it!

These plans have saved me so many times. Sadly they vary in price, but for this device it was definitely worth it!

Honestly a great buy to have. If your product breaks, you can take it back in and they'll replace it with the same thing of give you store credit if they don't have it in stock. I always buy it when it's available.

Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.

I always buy Geek Squad support when it is available depending on the item. It has come in handy a few times in getting a free replacement for and item that became defective.

I haven't used the warranty for my computer mouse but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

Best buy warranties are worth every penny. The exchange/replacement process is so painless and easy. Walk in with defective item, out a few minutes later with a new one. Doesnt get much easier

Geek Squad is the best! Everytime my replacement is about to run out, I come in and upgrade and it saves a lot of money!

I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

Can’t get enough of quality keyboards. Despite having one on the laptop, the separate keyboard lets me keep my hands out of view so I can focus on the screen

I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.

I bought this service for my HDD, and I did since I know that on electronics is very hard to determine when are you going to need a repair or change. I recommend this service to anyone who knows that they are going to use their electronics a lot.

I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

Everything works perfectly now! You guys always do such a nice job. Thank you.

Good quality soft touch decent price. I use lot and definitely recommend

Protection plan is incredible! Will recommend for any one with purchase of new products

Good idea to purchase to provide additional insurance on your electronics just in case something goes wrong & needs to be replaced!!