Customer Ratings & Reviews

I purchased the 2-Year Accidental Geek Squad Protection from Best Buy with my new laptop, and it’s been a great decision so far. Knowing that I’m covered for accidental drops, spills, and other mishaps gives me peace of mind, especially since I use my device daily for work and travel. The plan is straightforward, and Geek Squad’s customer service is helpful and responsive. While I haven’t had to file a claim yet, the protection feels worth the price for the added security. Highly recommend it for anyone prone to accidents or just wanting extra coverage!

Aloha, Geek Squad I would definitely recommend to you whoever is reading this. Customer service is wonderful, they will go out there way to help you with whatever you need. When making a purchase from Best Buy, I love including warranty and services from Geek Squad, they are awesome! If you have any issues or anything with your device .. go to Geek Squad.

Love the 2-Year Accidental Geek Squad Protection..

Provided is a snip of the actual max specs in wireless mode. This is by far the highest quality wireless headset I have ever had. It feels as good as it looks. A bit of a comfort adjustment for me coming off of a Void Pro but after a day or so of break in time for the pads Im pretty happy.

Look I know we all love to protect our investments our purchases and this here no matter what the purchase is I always get this no question about it and the service is always good when it comes to any issues you will be taken care of it’s a great peace of mind.

Loved having this to protect my products. Easy to use.

Geek Squad has actually been the best value of any service I've ever used in the "warranty" category I guess. You can't beat the service offered or the ease in which it is to get a replacement. Headset cord shorting out? No worry Geek Squad got you! Controller going cattywampus? No worry Geek Squad got you!

Easy to register online. Gives peace of mind for accidental drops or spills. Staff explained the process well at checkout.

I said it before and I’ll say it again, Geek Squad is the best there is

My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

Always purchase the warranty. It's cheap and is very worth it on anything electronics and appliances! About to make appt to get my audio replaced. It quit working. The computer is only a year old from the time it was purchased. IBUYPOWER is expensive. I didn't buy it. It was a gift, but I know how much it cost and its audio shouldn't of went out already. Geek Squad to the rescue.

Thank you for helping me get a wonderful headset they are perfect even till this day

I love these Geek Squad guys they are the coolest people on Earth

Replaced my headset same day with absolutely no issues

I love geek squad warranties especially Accidental damage. You pay a small fee and if quite literally anything happens to it, it gets replaced for free and you can add another warranty on new item.

Alsome product, I would recommend t anyone to have for there gaming and pc neefs,a company you can trust. Tank you Geek Squad

love it , it works great wouldn’t want any other mouse than this one

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.