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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,638 reviews
  • Rated 5 out of 5 stars

    Protect your stuff!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super cheap and i get peace of mind should anything happen to my thing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great replacement plans!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the geek squad protection. I get it on all my items!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect replacement plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the geek squad protection. I get it on all my items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to add to your purchase for peace of m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually worth it. 2 years of coverage for a nominal fee and it covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad service for multiple devices and have been happy with the quality of service to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad service for multiple devices and have been happy with the quality of service to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents get straight to the point, makes sure you are safe and gets your device in and out.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Keyboard protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad plan, protection plan, would it been perfect for me had I kept the keyboard folio. The protection plan would have offered me replacement etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy BUY Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad for my Passport 2TB External USB 3.0 Portable due to my first one crashed in three months time. I was sooo glad to had purchase one previous If they can't fix they replace unless you crack your TV screen then this warranty are useless I would recommend Geek Squad on certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful for yourself or if you are gifting someone an item, you can always replace it if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than knowing that if there’s an issue with your product, geek squad will be there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for purchased product online that can be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it! It seems like a waste. But when you least expect it and need it...You will be happy you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was great. He recommended all the things I could possibly need after my MAC purchase. I don’t regret it one bit. Geek squad is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great aervixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very helpful services. Haven't had issues at all whenever I've used rhem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend Geek squad replacement/protection to any tech person who may be, at times harsh on their hardware. Also accidents do happen, it's good to have a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Plan with great service at a great price. Nothing more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Plan with great service at a great price. Nothing more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure how much I would or would not use it when I first signed up. But then I ended up using it for a lot of different reasons and it was well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad for all my electronics. They are very helpful. Easy to schedule. Drop off and pick up. They are also great about keeping you informed along the way.

    I would recommend this to a friend