Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6547 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 6,547 reviews
  • Rated 5 out of 5 stars

    Easy replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones died and was able to get a new set with a simple replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t remember buying this (I don’t own this) Reviewing for gift card chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Butter keys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect do you really wanna know how worth it it’s is. Just get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy, can’t walk out without it. They’ll replace or trade in for something else if you pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics, I feel it is best to spend the extra money for protection. You never know if it will be necessary. It's better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things need protection too

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics, I feel it is best to spend the extra money for protection. You never know if it will be necessary. It's better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more phone support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service in store is great. Ot would be nice if people answered a phone...im just saying, you lose my biz sometimes because of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. They help solve the problem and replace a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with a protection plan. Keep items safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy electronic you never know what can go wrong. With the warranty you feel peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Slim

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the keyboard quite a bit. Only issue i’ve had is that sometimes I have to unplug and replug in the dongle to get it to recognize it. Wish the model also had bluetooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at fixing your product and helping you get a replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has always given me excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having the Geek squad replacement service for years on all my electronic products and never had any issues with or when I had to have anything replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily and works great. Would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save the Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have learned my lesson as to why you should always get a warranty on products. This service is top-notch highly reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is the main reason i shop at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantees on Products are Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically Guarantees are great to have. I have on multiple items and they give such a great relief to know it's a simple fix free if need repair work done or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough! Haven't had to use it yet, but Best Buy has not let me down in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it in the long run if you are purchase a significantly valued product and really just gives you peace of mind when you make a sigficant purchase.

    I would recommend this to a friend