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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6547 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,547 reviews
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get insurance on these products through geeks squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset broke and they replaced it right away no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked immediately- there was no delay or weird struggle to get this to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, durable, key stroke smooth, lighting a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the combination mouse and keyboard for my new computer. It was a Microsoft system. I'm very pleased with the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always A Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a pleasure to use and have. The value is good and relates well to the product. I love Geek Squad protection plans and the value is really nice to have,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best combination between quality price and performance comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best combination between quality price and performance comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. I wouldn’t buy electronics without it. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped my son install or fix a problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful and informative. Explaining to my son what’s going on and the best solutions as he asked a question. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a replacement plan is the best thing that you can do. I've never regretted one yet!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stay protected!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ADH plan is great for high value purchases, always worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet but I’m pretty sure with my 3 year olds who likes to break everything I’m going to have to replace the headphones at least once in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the replacement and for the prompt service, including good care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t get the protection, and something happens, you won’t get anything in return if you don’t have the protection plan. It’s worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internal ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great produce! I will use this with my computer to enhance the memory. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always worth it especially in a house with kids. yup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never use service of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how good the Geek Squad service is never used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store, protection and costumer service ever.

    I would recommend this to a friend