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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,638 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son been through so many keyboards but these is by far the best. He loves it. Greek squad on it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Geek squad service has been a priceless addition to all our tech purcases. Whether in store, on phone or at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have service. I protect all my products. When products stop working or brake they will repair or replace at no additional cost to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working perfectly for my ps5. No updates were necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually get an extended warranty with keyboards because they are used heavily, and even good ones wear out. It has paid off for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value that I hope I won’t need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if I need it, and inexpensive, easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have on every purchase. Great piece of mind. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. My friend’s son loves it for his gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kids to use with their PC's. They love them and they are durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me upgrade my new laptop even with parts i bought off amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been skeptical about purchasing insurance for items at retails, but no one can beat Best Buy’s product replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always a good choice. Most electronics dont last two years. So you are able to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, thanks for the security when I need it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of using it. Spoke to a geek squad rep and they explained how everything works and weather there was anything that wasn't covered

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable drive Not Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is NOT reliable because it showed nothing in the finder window while it has 3gig. when I click to get info on my mac it showed that has the 3 gigs taken however the content are nowhere to be seen. so I have to unplug and replug and the problem persists. this happened while I have other external drives plug and never had such a weird experience. I contacted their support they are lousy and slow and unhelpful. so It is not recommended. I will return it because my data is matters and the backup supposes to be the safe house, not a flake house, and that clearly what is WD is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me pick a product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick with support and helped me choose the right mouse!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Definitely worth it!! Very easy to connect and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best additional warranty in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plans are iron clad, never had an issue getting my money back. You don't even need original packaging, or accessories just the main item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps for piece of mind when making a good investment. Hoping to not have to use it, but it seems to offer good coverage.

    I would recommend this to a friend