Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 6,554 reviews
  • Rated 5 out of 5 stars

    Geek squad great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always helpful and easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always takes care of me, and I can always trust that my items will always come back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard insurance at a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I purchased it for my wireless keyboard since it can be in harms way around drinks. So far so good :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect use for gaming every day and holds up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is the best. They will try their best to fix or just replace the item with out hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of the extra bucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always remember the warranty so I use it when my stuff breaks. Get another 2 year warranty every time. So worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! I started to buy it on almost everything I buy from best buy because it's just that good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to get the warranty than buy a new ones unless upgrading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to get the warranty than buy a new ones unless upgrading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it since I could get new headphones when they stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but it feels great to have 2 years of guaranteed repair and replacement for any damages to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are nice for the peace of mind for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always add gsp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I always get gsp on all my products on Best Buy. I don’t regret paying that extra money. It’s so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for all gaming gear. Best Buy plans is very realiable and customer service y great and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great purchase, when I spend hard earned cash protecting it is great and the Geek Squad always comes throught.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents? No problem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have Geek Squad for accidental damage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use this replacement but we still have plenty of time for an issue to occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Knowing I have this protection puts my Mind at ease. Have had to use this a couple of times and had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checkmate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a better key board and mouse for our laptop and docking station. This was the right move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my headphone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphone was not working very well. Geek Squad replaced my headphone! The service is very good and quick! I recommend it!

    I would recommend this to a friend