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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6556 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 6,556 reviews
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement, havent had to use this warranty yet and i hope i never have to, peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for forty dollars. Defiantly better then a standard set included with a Dell etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is my number one reason to buy all of my electronics at Best Buy. No other service compares to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard in the game. Still use everyday.would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I went with this coverage. It’s reassuring to know that Geek Squad is available in case I need it. Smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and to get a free replacement fo your keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great insurance for expensive Apple pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup protection for Apple products. Saves you a lit of headaches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it, it will save you later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, you never know what can happen, even if you take care of your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the insurance~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I haven't had to use it with my recent purchase I consider it worth the price for the peace of mind it generates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Guarantee is wonderful if anything quits working they are willing to try and fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good construction, well built, easy set up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great team/ repair group fix my vacuum the same day and where polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It breaks? They just replace it! Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It breaks? They just replace it! Amazing! Must have with any product you buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It breaks? They just replace it! Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It breaks? They just replace it! Amazing! Must have with any product you buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally fast, very knowledgeable. They don't make me feel foolish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-yr GS warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost always purchase warranties for larger priced items. Definitely worth the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed for anyone shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and down to earth people working at Geek Squad. They help me out with everything from phones to computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not talk more highly about the geek squad. I highly recommend their services.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you so much for sharing your thoughts with us! We're so happy to hear that you love our services. We're privileged to be there for you when you need us. Please let us know if you have any questions or concerns we can help out with.

  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than having peace of mind than knowing that if you have an issue it will get resolved by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than having peace of mind than knowing that if you have an issue it will get resolved by a professional.

    I would recommend this to a friend