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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 6,638 reviews
  • Rated 5 out of 5 stars

    Easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite and it’ll stay my favorite, Geek Squad Protection is the best thing ever, i would recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad protection on any device i purchase through bestbuy! They are so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squads protection. Customer service team does a good job diagnosing or replacing if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a good job on any product I bring in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome kool keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the keyboard. Likes that it lights up and the clicking sound it makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection if item costs enough to warrant. Always pleased with the service I receive from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my item quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just walked in with my broken product walked out with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended coverage. You never know with product that has ton of wearable switches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to hear stuff with them, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse works well for what I needed them. It was an easy choice and good value for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for what i needed it for i would recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me get my keyboard working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard. Thank you. Would definately go back the them again. They have always been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how this item lasted a long time 10/10 best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key. Free replacement no matter what up to two years. Highly recommended. Accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeksquad protection plan !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan, it quick and easy way to fix or replace your unit if something is broken or doesn’t work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any and all valuable purchases through Best Buy. More than worth the money for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem replacing broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy replaced my broken controller immediately when i brought it to the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    My "just in case" plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security Geek Squad service provides. Any purchase over $50 in my house gets covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To great keyboard for gaming and just every day computing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I’m glad I have it to ensure that anything goes wrong, I’m good.

    I would recommend this to a friend