Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,543 reviews
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for anything like hardware or software problems, the warranty is a pace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have since products will go bad eventually. This will keep it covered past the manufacture warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any issues with Geek Squad. Always recommend having them. I surance is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lover this keyboard!!!!! Used this servece before. Always stisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Wireless Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of Mind!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is honestly the only reason why I make all of my purchases at best buy. Easy, Fast, and always on time. Never have trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sevice/warranty is amazing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service/warranty is amazing. For year I’ve always declined any type of warranty coverage but in the last two year I’ve started to buy it for any purchase that is eligible. Any issue I’ve ever had has been met with a replacement with no hassle whatsoever. I’ll always purchase they’re protections moving forward. Great job Best Buy!! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had to buy for Speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not much into purchasing warranty plans for peripheral objects but I've already had to replace some, so why not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on computer parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads are quick with their service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    helped me in customer service w/ ease & expertise

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they gave me store credit that never expires so I could buy the replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think the warranty from Best Buy is worth it anymore what they do now is go threw the manufacturer first never using your Best Buy warranty unlesss it goes longer than the manufacturer which these days is 2 years and if your product doesn’t have issues within 2 years it most likely won’t and will be outdated with these fast advancements

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty because you never know. My keyboard just stopped working and I loved that keyboard but they did not have that same board so I purchased a cheaper on. I wasn't happy about it but lease I got a new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, simple and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple, easy and fast, they never disappoint, the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bueno tenerlo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Importante tenerla aunque no la necesites que necesitarla y no t3nerla

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Easy to Return & Replace a Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's usually the best advice to avoid product warranties, I've come to love Best Buy's Geek Squad service. I've easilly replaced several tech items that've malfunctioned soon after the manufacturers warranties have run out. Normally I'd be stuck with a broken and useless item, but instead I just walked into my local Best Buy, handed in the defective item and immediately received a brand new replacement. Quick and very easy.

    I would recommend this to a friend