Customer Ratings & Reviews

I use it for anything like hardware or software problems, the warranty is a pace of mind

I used this when my Razer - Kraken Wired 7.1 Surround failed at 18 months, which I knew it would since it had the mute and volume control on the line, which is where every headset I've ever had that was setup this way failed. I took it back to the store and they gave me a store credit, no questions asked. Well worth the money for wired headsets since these will usually fail in under 2 years.

This 2-Year Accidental Geek Squad Replacement plan is a must-have for any tech user. It takes the worry out of owning electronics by offering speedy and hassle-free replacements. The peace of mind it provides is invaluable, making it an outstanding addition to any purchase. Highly recommended!

Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

Excellent protection plan, I love that it's totally upfront and there's no technicalities that they might use against you. You show them the product, explain what happened, and they take care of it from there. I always get it when I purchase important or difficult to replace products!

Love there customer service. Always happy to take care of you..

The Geek squad services was very nice and professional.

Never any issues with Geek Squad. Always recommend having them. I surance is great.

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

The geek squad guarantee is very easy to use, as well as it helps a lot when you buy it for things of daily use, since being something you use regularly, they can break down and with this guarantee you have the same product insured for a smaller amount, which I think it's great because it's very easy to change it in the store.

I've never had to use the Geek Squad repair services because Best Buy sells high quality items.

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

Fast service with attention to detail. Fast turnaround time.

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

[Employee of bestbuy] Great value, and peace of mind. 2 years of protection, no questions asked.

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

Lover this keyboard!!!!! Used this servece before. Always stisfied.