Customer Ratings & Reviews

I did not need to use this for my logitech mouse for which I bought the replacement service. I now need to replace the mouse after 3 years of use, but am outside of the two year window.

Ehh kinda okay for gaming, did mess up after 1 year

Flexibility on protecting your purchase gives additional security

U return something u lose ur money every if it one day over 15 days return period

worst replacement plan ever, after a year my son went to replace the mouse cause it was not working and was not even accidental it was malfunction and the guy there said that this plan is not even with the store or the geek squad like it said on the description, it was with the company (razer) and they just give him a credit for less than half of the regular price of the mouse cause it was on sale and i have to put the difference for a new one, so basically i waist my money on that insurance it is highly recommended not to get any of this extended warranties for the geek squad cause is a waist of money...

I have sern more intelligence in a jackasd I will not be back and will not recommend you. Too bad

Do not buy this type of plan for radio equipment. It won’t be covered. It won’t be covered. It will be sent to be repaired. Might as well save you the money and keep manufacturer’s warranty.

Great headset quality wise, but the battery for me is a letdown. I would charge it overnight, to die within an hour after starting to use them.

Love to buy stuff at Best Buy also the warranty on stuff I buy

When I purchased the warranty, I could send in the product or they would come to my home. They changed the terms and I had to beg for them to send me a label to retain it as I would have had to drive hours otherwise to personally return this to a store.

The warranties are just a good to have for the unexpected

Can’t give a true rating of any kind because we returned the item this was for.

Squad member looked at my portable hard drive said he saw no files on it, recommenced I send to Western Digital maybe they can save the files. NO use at all.

havent had a need to use this yet so im not sure what it'll be like.

Good mouse and key board. Still working. My son love it

The warranty is good have all my products that I buy from Best Buy under it

Protection plan was purchased and havent had to use it yet

Will not know till I use the service but I have not used any of the Geek Squad Services on any item bought from Best Buy yet.

Not sure if I would use but just in case I guess it’s decent

should be included, we'll see how long product lasts