Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6655 reviews
(6,655 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is just difficult to talk to them, I've spent hours trying for them to solve me a problem and sending me links that never helped me.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be carful to read the details very carefully. Geek squad warranty will be considered fulfilled even if there are manufactured defects and you use manufacture warranty within 1st year of purchase date.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the best experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wait time and charges were to big. I was quoted one price the day I left the product and then they changed it and charged me more money.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Mgr Rude and Unprofessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing the $99 Logitech MX Keys keyboard i decided to pay $15 of the 2 year plan. So with product in hand I stopped by the Geek Squad where a very nice new young employee attempted in vain to have his boss (standing next to him) answer a simple question about how the program works. The response from the boss wast RUDE CONDENSING and horrible treatment! This manager needs serious TRAINING in being CIVIL to customers!!
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars for quality control! I literally just received this half hour ago. went through unboxing and setting it just to plug it in and.... nothing. No power. Tried different outlets and same result, the power light wont turn on nor is there any sound from the speakers. Pluged in the cheap ones that I have been using and have sound. These WILL be going back for a refund. I guess I will try Klipsch next.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to type can't control the color board. There were no instructions in the box. Too wide of a key board. I tried it for a month. But then was told it was too late to return it. I want to return it. It is now sitting in a box and I have no key board. Uuuugggghhh!!!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
POOR PRODUCT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED GEEK SQUADS PROTECTION PLANS FOR THE WORSE LOGITECH KEYBOARD/MOUSE COMBO PRODUCT I PURCHASED ORIGINALLY 3/18/2022, WHICH LEAD TO RECEIVING (#3) WORSE USED REPLACEMENT ITEM'S ALL THE WAY UP TIL 4/1/2022; WHEN RETURNED AND CANCELLED ALL MY ORDERS CONCERNING THIS SPECIFIC ITEM! BEST BUY COULDN'T GUARANTEE ME A BRAND NEW UNUSED FRESH PRODUCT AT ALL!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
POOR PRODUCT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED GEEK SQUADS PROTECTION PLANS FOR THE WORSE LOGITECH KEYBOARD/MOUSE COMBO PRODUCT I PURCHASED ORIGINALLY 3/18/2022, WHICH LEAD TO RECEIVING (#3) WORSE USED REPLACEMENT ITEM'S ALL THE WAY UP TIL 4/1/2022; WHEN RETURNED AND CANCELLED ALL MY ORDERS CONCERNING THIS SPECIFIC ITEM! BEST BUY COULDN'T GUARANTEE ME A BRAND NEW UNUSED FRESH PRODUCT AT ALL!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible gaming keyboard might want to try something else
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Womp Womp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pointless. you have the protection plan and you still gotta pay out of pocket for things. the coverage is very limited and only in rare instances do the covered accidents happen.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap combo pack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically you get what you pay for. Gor general use and light gaming
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Ight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes this thing is alright but I have to type 50 letter
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
robbery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its not worth the money they charge good quality and i will recommend to buy but at minimum rate
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
J
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent try it just yet but we will because we just buy a different keybroad for black friday.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Oops!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on accident. It's very easy to overlook this add-on when checking out. Generally speaking, I do not purchase insurance on items that are easily and cheaply replaced.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
If you can do it yourself, do it yourself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I say make sure you want this. if you can do things your self I don't think this is worth it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work so well for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Had to return this. Massive keyboard and mouse latency. Probably due to having half of Best Buy crammed into my living room. Lots of signals to interfere but still...
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
WARRENTY BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get it, nevber used it. Never had to use it, this is how warrenties make monbey
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
WARRENTY BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get it, nevber used it. Never had to use it, this is how warrenties make monbey
I would recommend this to a friendRated 2 out of 5 stars
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. !!!!!!!!!!! !!!!!!! ! !! !!!!!!!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
