Customer Ratings & Reviews

Funtioncal no lollygagging straight the point, everything you could want!

Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

Always find these plans worth it, especially if something happens. Bought one of these for a laptop/2-in-1 that wasn't dropped or anything, but had a mark on it that they classify as 'accidental damage' that would've cost over 500 to fix, but was free thanks to the plan covering it. Great piece of mind

If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

Great to have ensurance and quick replacement for expensive products.

[Employee of bestbuy] The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

Geek squad is always very helpful and knowledgeable and back their products and services.

Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

Always easy to exchange broken mouse. .

Really worth the extra few bucks to have a seemless transaction with return a broken or defective product

Still using 5 years later, geek squad always had my back when I experienced water damage at work.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

Great warrant if your mouse breaks ! Don’t even neeed to have the box to replace it, so that saves you time

Very much worth getting a warrenty to have a seemless return/exchange for a defective product if need be