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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,638 reviews
  • Rated 5 out of 5 stars

    Global Communications burdens equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible headphone assist!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped pick out the best headphones I needed!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I never skip this!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection for my equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and easy to find at the store able to connect easily and super long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case. Hopefully won’t need but…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped with the Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us replace the item in store. The associate was attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web Root!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have they will cover any damage that happens to the controller whether it be physical or internal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox controller fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the Geek Squad plan. Worth the money and gives you ease of mind if something happens to one of your items you’ve bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and replacing stuff is easy. always recommend getting geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must For all tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can go wrong with a little extra insurance on your newly purchased tech !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote Keyboard & mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for typing and gaming. Happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard, was not compatible with my hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got $86 store credit by returning my headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved $80 thanks to geek squad and I don't have a lot of money left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for a bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always nice to have. Especially on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEYBOARD AND MOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and so kind to offer this service to customers!

    I would recommend this to a friend