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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,638 reviews
  • Rated 5 out of 5 stars

    quick and easy returns, cheap and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasantly surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is a great size. Love the light effect and charging glasses for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I have this Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece with ease of use. Help ease the task at hand and also the love the construction which both sits well on the table or desk and does not wobble or distract from smooth movements or motions in doing the daily tasks needed . Multiple users of different age group with no complaints. Will purchase again if needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff really helpful in finding my product. Shout out to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always there to protect my investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my geek squad warranty on a tv that had issues. Although i was able to use it i they deducted 100 dollars off of what i originally paid. Did not make much sense on why but it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped me out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great very helpful and fast! didnt wait in line too long and got my questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're awesome and quick.on my products I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is great, love the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids school laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have this especially if it’s for a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty’s are great to have, usually claims are very easy to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful. Anytime I have a problem it’s guaranteed I get great service !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard at a really great price. Recommend Best buy for any computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great with their service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be fast to recommend this to anyone, especially when it’s for 2 years or more. Mainly for people doing a lot of moving or people prone to spilling things or people that have playful pets.

    I would recommend this to a friend