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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,638 reviews
  • Rated 5 out of 5 stars

    This is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST buy when you get headphones. It allows you to return them whenever in a two year window so you can upgrade if you want or just when you get bored of them you get your money back and get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly staff and very helpful definitely coming back for more stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended if you rage a lot or have children, protect your investments

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Make sure you get one!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get a service plan on most small items. Usually my items get replace and it’s really low hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a helpful part of Best Buy service. They are knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to treat these in and just pay another $10 so I could get new headphones. It was a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product for a awesome price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product. Not only is it a fantastic gift for Christmas it is a awesome product to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the safety and security provided by accidental replacement coverage. Added this to my Razer Blackwidow keyboard since I hammer away on my keyboard for work and gaming. Hope I don't need it but appreciate the peace of mind if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geeksquad any any major purchase, and always worth it when something does happen. Always hassle free, and will keep purchasing as long as nothing changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, most accidental plans are worthless. At least through these guys you don't have to go through so much effort and work to get your product reviewed. It's not a bad price and they're pretty solid with their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but its nice insurance knowing that everything would be covered if anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy service. Scanned my receipt and helped me look for a exchange quick and easy. Was in and out of the store in less than 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed for the recipient it was good for the recipient the recipient liked that a warranty was added

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I am not quite sure why you can write a review for a warranty, but it does it’s job I suppose? It’s a warranty. Bazinga.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my keyboard quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly now! You guys always do such a nice job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of the Geek Squad members was excellent. They were on time, performed the installation exactly as I desired, made sure that I was comfortable with the unit, and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got this for me for Christmas made my whole weekend i was able to complete my PC setup with this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth depends on you needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it if you can’t get the same level of protection from the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it when it comes to kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my 13 year old. Kids break things and Best Buy replaces the item. So worth it when it comes to children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used 2-4 year service plans on items for any nice electronics I purchase. It provides great peace of mind, and the service has been phenomenal on the rare occasion there is an issue with the product.

    I would recommend this to a friend