Customer Ratings & Reviews

I love the geek squad, they displayed great customer service.

I always buy this warranty anytime I buy electronics. Have used it many times and never a problem. They make it very easy to replace item if you have this warranty. Definitely recommend getting it.

[Employee of bestbuy] Haven't had to use it yet. Hopefully it stays that way.

Best Buy has the BEST warranties. I’ve never had any issues with warranty claims.

This made my home office complete. Very lightweight and easy to use

If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

[Employee of bestbuy] ITS ALRIGHT, I MEAN I DIDNT HAVE TO USE IT YET BC THE QUELWITY

Geek Squad 2-year accidental replacement plan is awesome to have on any product! I always purchase it with anything I get from Best Buy, always has been a smooth & easy process getting replacements when needed.

Again, I have NOT had to use the service as of yet, however; it is a comfort to know it's there should I need it.

They’re awesome! They are knowledgeable and quick to address issues! Thanks!!

She was very nice and courteous she answered all my questions she was a delight

Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

[Employee of bestbuy] Love replacement protection man. Just perfect these days when stuff seems to just stop working after a year

We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

Geek squad basically acts like insurance, if your product breaks they will replace it or give you store credit. I returned my mouse after a year of use because it had a small hole on the side, and they replaced it, no questions asked!

Haven’t had use the warranty, but buying it was very easy, and I’m sure I’m in great hands

A given for any electronics purchases or anything purchased.

GEEK SQUAD ROCKS! EVERYONE THERE IS SO HELPFUL AND I HAVE USED THEM SEVERAL TIMES AND THEY ARE ALL VERY TRAINED ON WHAT THEY NEED TO DO. I WILL ALWAY BUY THIS REPLACEMENT. GREAT JOB TO THE GEEK SQUAD WORKERS!!!

We were offered this 2-year warranty when I bought my son his new keyboard. The price was pretty good for $11 for 2 years. Haven't used it yet so we're hoping that Geek Squad and Best Buy does what it promises to do!