Customer Ratings & Reviews

Great service, can never go wrong with Geek Squad!

We always get protection every time we buy electronics

The geek squad package is great. It really gives you peace of mind knowing that your items are covered completely against "life happens" virus debugging after an accidental download!

Amazing service and would use again, anytime I can I’ll have the warranty, has saved me countless times with no hassle

Easy and simple just go in the store with ur email

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

The lady really helped me out and showed me how beneficial the protection was !

I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

Great quality colors and vibrant effects that add personality to any set up!

Excellent Logitech keyboard/mice combo. You can’t go wrong with logi equipment

[Employee of bestbuy] Peace of mind if the device fails that it can be replaced.

Perfect service very helpful and gave a bunch of tips and points that really helped me set up this setup for my son.

Easy Install and Works Beautifully. I’m so happy to make this purchase, I had out off for some time. Wish I got it sooner happy I have it now.

[Employee of bestbuy] Love this keyboard, it sounds awesome and the customization is amazing and the app is super easy to use

nice big keys, easy to use. the mouse is a little slow to respond at times but all in all great.

Keyboard and Mouse is great. The feel of typing on the keyboard is superb. I should have upgraded years ago. Overall, I'm satisfied and glad I bought it.

Geek Squad insurance is great! I purchase this insurance on all of my equipment. I was able to utilize this service on another item; the representatives were extremely helpful and professional.

This thing works pretty good when I press a it shows up when I press b it shows up when I press c it shows up when I press d I think you get it