Customer Ratings & Reviews

I had to replace my keyboard and im glad i got the warranty. It was extremely simple to swap it out, maybe 5-10 minutes. Took it in, said its not working, got a new one. I ended up getting store credit because they didnt have the same model, but i got one that cost more and was on sale, which was within the limit of the credit.

If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

Super worth it, sometimes. If what you're buying doesn't have warranty, or you don't want the hassle, this service allows you to just swap out your defective device for a new one easily.

It literally gets you a new item. As long as it's GSP-R it's a replacement (R). Which means they just give you a new one. If you're wearing out items or just know they don't last get the protection and you saved yourself down the road.

Great headset would recommend to anyone i bought it for my girlfriend and she loves it

I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

Pull a wireless keyboard and the BestB7y extend warrantee. Whenever I've had to use the coverage, it's very simple and they come through.

They replaced my broken mouse right away no questions asked. The service was quick and useful.

Peace of mind at a decent enough price. Is this a good deal i don't know but i like having them

I purchase many items from Best Buy and their Geek Squad Replacement plans don't disappoint! I highly recommend you protect your electronics to have that peace of mind!

The keyboard it’s self was very nice the Omni point switches really helped my game play and react faster if your looking for a good keyboard and have the money for buy the apex 7 Tkl the rgb adds and with the oled you can switch the rgb with the Omni point actuation I defiantly recommend if your looking to buy something fast.

I haven't had to use it but I'm glad I have it. Good value

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

I haven't had to use this quite yet, hoping I don't have to but it's there and it's nice to have for my expensive equiptment

I used geek squad for years, they took care of my failing electronics that needs repair or replacement including my car audio stuff. Always buy extended warranty when you buy expensive electronics

Very good with protection plans and repairs for every device!

im gonna get a new one doo daa doo daa i gonna get another one for lüh price of one!!!

After almost two years of use I was able to get a complete refund of my product

Very reasonably priced for the protection it provides.