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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,542 reviews
  • Rated 5 out of 5 stars

    Razer barracuda x 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, very versatile. Works great on PS5, 3d audio is great!!! Sounds just like the blackshark headset. You can also EQ this headset on your phone as well. This headset sounds like it is worth way more than the price they are asking for. 50 hour battery, detailed 3d audio, light weight, and very comfortable with earpads that keeps you cool during long gaming sessions. It doesn't actually look like a gaming headset either. When the battery runs out, there is also a aux cable. They have high quality cables in the box as well. All that you get with this headset is a awesome deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the accident prone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember I broke my first iPad. Geek Squad Replacement replaced my iPad with the latest version without problems. It was great and they were so helpful. Also great for printers. Super helpful for those darn annoying parts that break and you would rather have the latest printer rather than fixing something that is just going to break again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my g502x back baby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty plan in existence thank to this i was able to return my super worn out and broken g502x for a new one and only pay the warranty. I think best buy is for the people atleast in warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GSP. It can be annoying to come in but it really cuts the frustration in half trying to talk to the manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with 2-Year Accidental Geek Squad Re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the 2-Year Accidental Geek Squad Replacement service from Best Buy, and the experience has been nothing short of exceptional. The customer service provided is truly top-notch, reflecting Best Buy's commitment to taking care of its customers. Knowing that I have this coverage brings a sense of peace of mind, assuring me that any accidental damage or malfunction will be promptly addressed. Best Buy continues to stand out as a reliable partner in ensuring a smooth and worry-free tech experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, highly recommended! They are smart and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty has saved me quite a few times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t risk it, get the extended warranty. You will thank me later when something happens. It’s like an insurance policy and everything electronic I get has an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for extra storage for PS5. Super easy install, less than 5min.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gets the job done efficiently and never had issues great perk to have when your a gamer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend amazing assistance by the sales associate that help me as well !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on every bestbuy purchase! A must have , saves you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is. G. O. Od

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my steam deck as a portable m&k. Zero complaints. Works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How a sturday key leads to a kingdom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fantasic implement of war when i fell into the sink whole benth my home i ended up fighting the unferground rat men of cattoul. With my trust keyboard at hand i waged a hard fought campaign of conquest steddly conquering the outder cave's of the rat men to resch there capital once there keyboard in hand i challenge there leader greywisker-mechwhitetale to a duel we played a round of team fortress 2 me esaly coming out as a clear victor to the rat king i am now a ruler of a undergrounf kingdom and plant to inviade urope in the mear future 10/10 would by the key board again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a external drive replaced and I had questions regarding the necessary steps needed to complete the process. The person in charge was very cordial, was patient when explaining what could have been the possible problems that lead to the corruption, and, how I should proceed afterwards. It was an overall positive experience that I recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad replacement plan is a great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for my mic. Always recommend geek squad protection, if anything goes wrong I know I can get a new one without having to pay full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been worth the investment for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great boo questions asked returns. Even without the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Amazing, got to give Extra Credit to Alex, great people, polite, professional, and Friendly Alex did a great job for me. I check to Best Buy web site, Best Buy is my go-to Place for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

    I would recommend this to a friend