Customer Ratings & Reviews

Helpful for when i have issues. Thanks for the service

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

Perfect to travel with laptop. Works great and easy to pair.

Geek squad protection plan!! Love this protection gives me piece of mind !! Always a must have!!

Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.

Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

Great I can return my item if it’s damaged and it’s worth the money

Great I can return my item if it’s damaged and it’s worth the money

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

Fantastic and well worth the investment. GS Protection has saved me more times than I can count on small items to large purchases.

Hopefully I will not have to use it for my XBox product but if I do glad to have it.

I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.

Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

My daughter loves it and it is a good addition for her gaming. My daughter loves the different colors it displays on the keyboard.

I would recommend this to everyone and all folks who want some nice

Amazing service very quick and reliable definitely would use it again

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.