Customer Ratings & Reviews

I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

My hard drive crashed. Took it to Geek Squad as I have in the past and they were able to get it up and running in the time they specified. They are everything that they advertise and more. Highly trained professionals who care about their customers.

This keyboard is our 2nd replacement of the SAME keyboard. We love that it is a standard model. We like the click resistance, that it is backlit and the brightness is adjustable. We also wanted a corded one. This fits the bill totally. Just what we wanted!

I haven't used the warranty for my computer mouse but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

I’ve had to use the GSP a handful of times due to accidental damage. I’ve never had trouble warrantying an item, I’ve had to use it on controllers and mice over the years.

Its nice to have a safety plan for my items via Geek Squad

My son got this for xmas and he loves it. Hes been askint doens keyboard for his PS5 for a while. Its compatible and works good for COD

[Employee of bestbuy] Really great service with Geek Squad, No problems so far. Highly recommend.

If your mouse or keyboard doesn't work or its broken. You can get a replacement or get store credit to get something else! BEST WARRANTY EVER! Worth the money!

As a photographer, I use this product on a daily basis to store all of my RAW/JPEG format files. It's fast. Reliable. Never had an issue with it yet. Works for all of my storage needs. As long as you take care of it and don't bump, or drop it AND make sure you eject the device properly every time before unplugging.. you shouldn't have any issues with it!

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

Great gaming keyboard that my wife loves. We are a huge gaming family and needing a great keyboard is a must. Bonus is that we get geek squad protection on it as well.

Best way to protect your product and receive a replacement without worrying about your own pocket.

Best way to protect your product and receive a replacement without worrying about your own pocket.

My wife uses this keyboard along with the iPad Pro in place of a laptop for her work in ministry. She loves it! She has yet to complain about not having a laptop. The combination allows her to do everything she'd want to do on a laptop.

Best buy warranties are worth every penny. The exchange/replacement process is so painless and easy. Walk in with defective item, out a few minutes later with a new one. Doesnt get much easier