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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6545 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,545 reviews
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage ever, i just go to the front and they dont even ask questions, tbey refund you your money and you can go purchase a new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they repaired my product quickly and i got it back the same day

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love GSPGeek Squad Protection.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used replacement many times. Super userful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its totally worth it, having a product that has a lot of mobility. Lots of things can happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss no muss PROBLEM SOLVED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to utilize and peace of mind knowing your investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Problem SOLVED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to utilize and peace of mind knowing your investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement=Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement = "Peace-of-Mind" Insurance on Your Electronic Devices, Because Things Happen. Very Happy Best Buy Offers This Product Plan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! Sorry on the late response but we very much appreciate the feedback. We look forward to helping you out again! Be safe.

  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can i say. Geek squad protection plan is the best. Great customer service and there is never a problem when i call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful, they answer all our questions and plus the items are cover all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and Organized they delivered My 75 in TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable work from home item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and this def helped with me working on a small laptop!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has it good product I'm happy with the store can't complain about anything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are always the Best Buy to keep your items insured of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday. It does everything i need and for a good price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels snapy and the response is fast i like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service you will ever receive when you need help replacing or fixing any of your devices

    I would recommend this to a friend