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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6545 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,545 reviews
  • Rated 5 out of 5 stars

    The Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never think you'll need this until something happens. I had to replace a set of headphones and thank goodness I added the replacement warranty. No hassle, just pick out another one and off you go...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed better then expected and at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard and mouse combo. This is my second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is some great insurance for your devices. I bought this for my Logitech iPad folio case. It's a bit of an investment, and I know that if anything happens to it, I'll be able to get it taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone wouldn't get the geek squad insurance. Nice to have the piece of mind to take it straight to best buy and get things taken care of if you have a problem. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Surround sound partially.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stopped by to set up my surround sound. Unfortunately they could not set up two speakers due to the set up of my home. Bit they were very friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give the geek squad applause.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to talk with over the phone about a connection issue I had. The people I've had experience with are very good at their job. Friendly and general work / customer attitudes are very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if I understand or not purchasing the right protection plan about I have purchased three or four monitors for gaming and a computer and had a difficult time getting every fund on the last one I just wouldn't turn on and ended up shopping at Staples

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves the versatility of being wireless for her work station now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard/Mouse Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend i'm always having to replace my Mouse and keyboard from time to time because of them falling on the floor sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty had to get as I want to make sure I have this forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great greatgreat greatgreat greatgreat greatgreat greatgreat greatgreat great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good to know that the expensive computer equipment I bought my grandson is protected by a good warranty… it also saved me money when I later purchased my washer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    2 years flies by, so don't forget to protect!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this on my product gives me reassurance that any accidental damage is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice people to work with and also they understand your problems and also they are good works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "WHEN IN NEED"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFFORDABLE BUT VERY DEPENDABLE, I POUND HOUR'S ON THE KEY'S AND STILL TAKING A LICKING. YOU SHOULD ALWAYS HAVE INS. ON ANY ELECTRONICS . JAMES B. @ MERCED, CA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for mice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, but well worth it to cover mice. The sensors or switches may go bad, especially if you use them for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When It’s Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only a matter of time after years of constant use when it will need to be repaired. If they can’t fix it, Best Buy provides a new one (must be equal in cost or more)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good never had any issues with them and they are very friendly and get any problem solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad for my hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase hardware and software from Best Buy, I purchase the Geek Quad warranty but I have not had to use. But it’s better to have it and don’t need it, then to need it and not have it.

    I would recommend this to a friend