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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6479 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,479 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all units in Best Buy the store is created and the staff good help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought product almost a year ago and it is still working great so we haven’t used geek squad but it is worth knowing it is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE your protection plan because I am able to return purchases that no longer work. It definitely comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to get help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I can call anytime and get help, or drop off my computer or they can come to the house. Super for a non electronic person like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my gaming peripherals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having this replacement plan gives peace of mind for all my peripherals to be able to go into the store and take care of any issues instead of deal with the Manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t get the protection, and something happens, you won’t get anything in return if you don’t have the protection plan. It’s worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Fine No Problems Every Since I Started Using The Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather have it and not need them than need it and not have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad product replacement is a must have for any best buy purchase and is usually better than the plans you get on competitor stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the clicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse. The mouse clicks are very starching. Very Versitile

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    They repaired my headset

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for fixing my stuff that gets broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the replacement coverage is worth the peace of mind. They are always so helpful at the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable as always and great customer service. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have on every purchase. Great piece of mind. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mechanical keyboard. It’s pretty loud, but soothing at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worthy the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection a few times and depending on the product it’s well worth it. I have had to use it and it’s a easy exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always looking out for us! No matter the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my siren razer mic so i’m honestly hoping for the best yall!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scheduling available most days and quick repairs and amazing service

    I would recommend this to a friend