Customer Ratings & Reviews

The agents are great and easy to work with. Very knowledgeable about their products and services.

Performance: In terms of performance, the Basilisk V3 X HyperSpeed delivers exceptional results. The combination of its high-precision sensor, low-latency wireless connection, and customizable settings ensures a smooth and responsive gaming experience. Whether engaging in fast-paced shooters or strategic MMOs, the mouse feels precise and reliable in every scenario.

Fast service with attention to detail. Fast turnaround time.

Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

Im not much into purchasing warranty plans for peripheral objects but I've already had to replace some, so why not?

I use it for anything like hardware or software problems, the warranty is a pace of mind

Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

Haven’t had to use it yet so can’t say much but the price was worth it I guess

Never any issues with Geek Squad. Always recommend having them. I surance is great.

Great work mouse. Comfortable and side scroll is useful

By far the leading protection you can find for brick-and-mortar or online retailers alike. The best for your money and absolutely no hassle. I can’t say enough about it. Never make an electronics purchase without it.

Always use protection I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.

Lover this keyboard!!!!! Used this servece before. Always stisfied.

worth it if you have 2 devices you want to listen to.

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

I've never had to use the Geek Squad repair services because Best Buy sells high quality items.

they gave me store credit that never expires so I could buy the replacement!

This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo