Customer Ratings & Reviews

I used to love the Geek Squad protection for all products I bought from Best Buy, but I don't like it as much as I used to. I don't feel that you get your money's worth. They no longer try to fix in-store. It's now sent off and the coverage isn't as good as it used to be.

Accident prone, so always get protection for everything

Very good. Very dependable. Suçessful. I see Geek squad vehicles on the road. Now the squad is for me as well

Let's see how long it lasts.... Gaming Keyboards rarely hold up...

very helpful & knowledgeable support staff will help navigate any problems you may have setting up and troubleshooting

Best Buy’s warranty is by far the best I’ve ever had to deal with when a problem happens. Always get the extra protection

The best headset I have ever used but I regret buying the headset on sale because of that the store charges you the full price of the item in my case the steel series arctic 9 for ps5 magically is no longer sold at Best Buy so I had to get another headset which retailed at 180$ because I had bought the original for 140$ with its original price being 200 I was forced to pay 40 Dollars because it was a different product and an additional 60 For a 2 year warranty which apparently didn’t protect me the first time But as I need the product I had no other choice

Needed this to protect my device, always want to be covered just incase something happens beyond my control.

I purchased this service for my daughter's wacom one tablet, luckily we haven't had to replace anything yet

Always came through for me but beware of trying to sell you what you don't need.

Purchased with computer. Protection is needed when spending a large sum of money on a computer system.

Pretty good keyboard, snappy response and no issues whatsoever

This was a great keyboard mouse combo set. I am so glad i bought it.

It is fine. Like most replacement/warranties, it is fine if you use it.

This is great to have when something happens just in case you never know what it might be and customer service is a plus

I love the geek squad protectiin sometimes to high priced for some items.

Happy with geek squad replacement place come in great after prolonged use and when the product was faulty

DO NOT buy with open box they will rip you off. Even though it says you will be replaced with the same item that's not the case. waist of 20 bucks.

Just a basic keyboard. Works great. A little noisy but its good

easy to use, but the appointments should be more easier to get. Also, some fixes they do, don't work