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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6519 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 6,519 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - can't go wrong to have a piece of mind, even if it's only 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I needed this because ultimately it was over by the time I needed it..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt get a Geek service? But if anything i would call them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but have used it a few times. They can't work on self-built gaming PCs though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower range keyboard for gaming but it works just fine for my applications of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can never go wrong with Geek Squad service, essential and important

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind. Nice value and easy replacement for your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy good buy good buy good buy good buy good buy good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast installation for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, explained how the coverage worked and assisted with technical questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son started pc gaming and seems to enjoy it, hes not complaining so i guess i did good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like that I had to repurchase the plan for the same device at a higher price point. I hope this isn't a trend Best Buy is going to start.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share your feedback with us. We appreciate your thoughts on the exchange process with our Geek Squad Protection. We will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 4 out of 5 stars

    keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was to good to pass up, bout a few for christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it. Very happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOGITECH MOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better be safe rather than sorry…Plan is always good to and helped for all products…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service you should buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this service for al my pc peripherals, its a little more but it definitely worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality is bad. I used to use Steelseries and went to try this out since it looks nice and its a fairly new model. Mic is fuzzy and the audio quality is subpar. Looks great though and battery life is okay

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and Peach of mind. Not to worry about the accident to happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope we don't need it...but just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a headset we bought our 9 year old. He can be rough on things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use the warranty, never needed but good for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have not had any issues! Bought it for my son who is a 24/7 gamer.

    I would recommend this to a friend