Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6522 reviews
(6,522 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Haven’t got to use it and hope I never do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what these guys really do guess we will never know
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible gaming keyboard might want to try something else
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
WD Memory Driver - Accidental Fall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When to the store to claim that the WD fall and break. The customer service reply that the memory isn't cover by the accidental fall cover under the warranty. Not very happy with the reply by the best buy customer service representative.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad - upsell that doesn’t make support easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You buy these services thinking they will make things easy. At the end of the day they just make you jump through hoops to identify an issue you tell them about.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great i broke my headset and they replaced it because the ears were not working
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
USB device required this to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt realize this requires a USB device. Now a days laptops are short of USB ports. And this requires one .
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Busted 7.1 cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to come in to get my headset fixed nor changed for a new one because of how busy I am
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has such short singal even right in fornt of like 5 feet keyboard wont connect but mouse is great for 25 feet thru walls
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Sadly disappointed in Best Buy service and geek sq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive died last week in MacBook. Hard drive Diagnosed as defective by Apple repair technician. Attempted to get hard drive swapped out by Best Buy geek squad. Became so frustrated with technicians and their process that I just gave up. Easier to just pay Apple technician for a new hard drive than to schedule a consultation in their store at an inconvenient time to attempt to get hard drive replaced. Don’t know why I did the geek squad thing anyway.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Geek Squad Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement is good for only a one time use and not like a regular warranty. If the product goes bad again within the period of time you are oput of luck and no replacement.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
dont do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't last long for the price. Not a good deal
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Fix the website
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the typical coverage plan they sell you for everything you buy. Please stop asking if I need this or don't. ITs kind of silly not to offer this for free. As it stands you need to buy the coverage, login, register your product. I couldn't register my product and now my coverage is pointless. Asking for a refund gets you put into an ever cyclical loop of 'sorry we can't refund you and even though you can't register your product we don't care' Sad and useless. Used to be worth it not anymore.
No, I would not recommend this to a friendRated 2 out of 5 stars
did not last
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse were cheaply made and they did not last even 3 months
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
not a great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is VERY weak. The mouse has never worked and I cannot find my receipt to return it. However I like the keyboard and how it types
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not sure of the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how to review this service because they have been unable to help me with some of the issues I’ve had.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Womp Womp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pointless. you have the protection plan and you still gotta pay out of pocket for things. the coverage is very limited and only in rare instances do the covered accidents happen.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for quick and easy use! Has the right amount of click to it it’s quiet and durable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Unhappy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to type can't control the color board. There were no instructions in the box. Too wide of a key board. I tried it for a month. But then was told it was too late to return it. I want to return it. It is now sitting in a box and I have no key board. Uuuugggghhh!!!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty mediocre and tends to break after a few months
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is just difficult to talk to them, I've spent hours trying for them to solve me a problem and sending me links that never helped me.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
