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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6457 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,457 reviews
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, itll save you money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox controller fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safest way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for when i have issues. Thanks for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your wallet and the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the protection plan for the item purchased it with recently, BUT I have used the protection plan in the past for other items I had one with and it's a good option just to be on the safe side of things. Either you will get a repair or replacement and that will save you from having to buy a new item after using it for a period of time within the plan period of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing that best buy could have ever done for there customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped select keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service and had great help from all the staff really appreciate it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great replacement plan for computer accessories.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Razer Orochi mouse just because I know a lot of gaming mice are prone to double clicking issues. This is just for reassurance in case that does happen to my gaming mouse, so I can just go and get it exchanged at a Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad keyboard and mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the computer and nothing special (wireless) but they do work good. The function keys require that you hold down a fn key and the press the number key like for renaming a folder or file you have to hold down the fn key and at same time hit the #2 key. A little different but you can get use to it. Mouse is just a simple mouse nothing special but wireless and works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy travel keyboard and mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to travel with laptop. Works great and easy to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty it can save you in the long run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended service experience A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop this on anything over 100 bucks when it is offered. They replace or SWIFTLY repair your stuff. You have access to tracking and repair status through the whole process. They do not have people behind counters waiting to argue with you, they take care of you. If you are a senior or not tech savvy this is a MUST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental protection warranty when it comes to items like these especially with younger ones you just never know and they have saved me a lot of money over time..unlike the other store warranty you can exchange in store others want you to ship out your items which is a big headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard, was not compatible with my hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I never skip this!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're paying for Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

    I would recommend this to a friend