Customer Ratings & Reviews

My daughter loves it and it is a good addition for her gaming. My daughter loves the different colors it displays on the keyboard.

My son loves this keyboard, low clacking, works perfectly for him

good product; works well.........................................

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

The geek sqaud is very knowledgeable and have a lot of experienced. They will work as a team to slove any issues.

Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.

I haven't have not had to use geek squad protection so i cannot say if its good or bad. That is why i gave 3 stars.

This is just a warranty for my headset but it reminds me that i still have the warranty, get the warranty if geek squad

i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.

Amazing service quality. Very fast and reliable. Love it

Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

I used to work here. Its great i loved those guys.

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.

I am very happy with the people that work at Geek Squad, they are so awesome. The Web Root that I purchased protects my computer daily, the price is reasonable. I am so thankful they can help me with the right answers that I need, without hesitation or charge to me when I call for help, thank you, Geek Squad, great job!

Great value, helps me stay covered for two years. I appreciate this service provided by Best Buy

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

A must purchase for any item purchased at store. Very happy with the ease of use and very convenient

they are really good at fixing things. they do perfect job