Customer Ratings & Reviews

It’s only a matter of time after years of constant use when it will need to be repaired. If they can’t fix it, Best Buy provides a new one (must be equal in cost or more)

I'm not sure if I understand or not purchasing the right protection plan about I have purchased three or four monitors for gaming and a computer and had a difficult time getting every fund on the last one I just wouldn't turn on and ended up shopping at Staples

You never think you'll need this until something happens. I had to replace a set of headphones and thank goodness I added the replacement warranty. No hassle, just pick out another one and off you go...

Keyboard lights up and i have been using it for a few years and it is still in perfect working condition

The service guarantee is too good for each product, I hope I don't have to use it for now

I don't know why anyone wouldn't get the geek squad insurance. Nice to have the piece of mind to take it straight to best buy and get things taken care of if you have a problem. Very pleased

Fairly quick and organized when picking up online order

East to talk with over the phone about a connection issue I had. The people I've had experience with are very good at their job. Friendly and general work / customer attitudes are very good.

Quality is good. Leave on for days disconnected and works very well. No issues. Just connect the batter to recharge when it reaches one bar but works great.

I hope I don't have to use it, but well worth it to cover mice. The sensors or switches may go bad, especially if you use them for work.

I need a warranty because I brought this chrome book for a 5 year old i want her to learn how to take care of her stuff they always messing up something and she loves it

Having an added protection for my products and being able to get a new product

This is some great insurance for your devices. I bought this for my Logitech iPad folio case. It's a bit of an investment, and I know that if anything happens to it, I'll be able to get it taken care of!

Wow, this is almost out of warranty. But I do like the peace of mind you provide "just in case".

Its a corsair keyboard and mouse. Got the protection plan to, well, protect it! Btw, the mouse is fantastic!

Probably one of my favorite keyboards. The extra ability for customization makes it great.

Whenever I purchase hardware and software from Best Buy, I purchase the Geek Quad warranty but I have not had to use. But it’s better to have it and don’t need it, then to need it and not have it.

Great keyboard and mouse. Needed this for my laptop. Works great.

Awesome service. I use it all the time... it ends up saving the day and they track the expiry for it

I will always purchase 2 year warranty because you get your money worth