Customer Ratings & Reviews

Geek squad is the best they now what’s up. Always the nicest.

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

I have purchased the Geek Squad warranty on all of my Norelco razors that I have purchased through Best Buy since 2003. I’ve had to use this warranty a handful of times throughout the years as electric razors are one of those things that seem to break within the first two years. I have never had an issue when making a claim using the Geek Squad warranty and highly recommend it when buying certain products.

Worth getting to be covered if anything happens to product

Love how small this heater is! It does a great job warming up my studio apartment. Plus the options for how hot and how long to run it are very simple and easy to use. I would definitely recommend this little heater to everyone!

I like to purchase the replacement plans when they are reasonably priced. I have been very lucky as I have never had to use them. It is the peace of mind, it brings me that makes it worthwhile. What I buy is something, it is something I really want and I wouldn't want to pay a full price to get a replacement if didn't work properly.

Having geek squad makes my life so much easier and truly appreciate them taking time to help

You should always buy warranty when purchasing electronics. I’ve used it multiple times and saved a lot of money if I didn’t get the warranty. Be smart. Spend the extra cash

I rarely write reviews but I think it’s important that anyone who is in the fence about getting this plan for anything they use daily gets it. In many instances it increase and improvise upon the manufacture warranty. It’s often times more value per money that appliance itself. Most issues can be resolved by going to a local store rather than shipping things off. I’m not familiar with how it works for activated devices but for appliances and small tech this is an easy buy. Please just do yourself a favor and factor it into the cost of what ever you plan to buy when you’re saving for it. It’s much better than having to pay for unplanned replacements without it.

I bought this level of Membership because things break quikers today. Glad I did. The K-Cup machine broke in less than a year.

I bought the Geek Squad Replacement Plan for my coffee maker. My coffee maker stopped working properly so I made an appointment. Within 10 minutes of bringing it in, the guy had me on my way with a refund for the purchase amount so I could buy a new coffee maker since mine is no longer a model they have! It was so easy and I will ALWAYS pay for protection on my Best Buy purchases from now on!

Accident plan is always nice to get because it allows me to use my item without fearing having to purchase a brand new one if something happens.

My husband LOVES IT. This is his favorite thing to cook in. He is heart broke and sad that we just found out it has a Recall. He loves this air fryer, we have had 3 different ones before buying this 1 (since air fryers came out on the market). I brought this Air Fryer around Nov. or DEC. 2020 and I have to say the longer we have had it the more attached we have become to it. ANYONE INTERESTED IN A REALLY GOOD, MID-PRICED AIR FRYER EVEN AFTER 2YRS IT A MOST GRAB.. PERSONALLY ANYTHING I CAN PURCHASE AT BEST BUY I DO... I REALLY, RELLY, LOVE THERE EXTENDED WARRANTY, THE BEST OUT THERE... SO HAT'S OFF TOO BEST BUY

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

The agents helped set up my iphone, quickly . They do good work

After about a year and some change, my blender began to leak from the sides. When I took it to Best Buy, they just reimbursed me, and I was able to use that for a new blender. I always recommend getting the protection plan to my friends and family. It is easy to either replace or repair or get your money back. I’ve purchased plans for all my products that I can, and it has yet to disappoint me.

Buy the warranty. Just do it and don't forget that you have it. You hope you never need it, but when you do you'll be glad to have it.

So far so good, wings, loaded potatoes from tgifridays jalapeño poppers, full sized digorno pizzas, gotta get an elevated tray to get the bottom done better. But still cooked in the middle. Not doughy. Great work oven. Cooks quick 10-20 min mostly. Still experimenting with it. I’ve heard you can cook steak in it and it’s actually pretty good. I will have to update this after I cook a streak in it.

It really is wirth it when you get the replacement coverage at BB. Over the years, I've had to use it 2 or 3 times and it's so little, but covers so much. With Best Buy, there's never any hassle. I jist had my favorite Keurig Coffee maker go out on me. I took it back to BB...(after a year and a half) and they fully refunded me. I got another Keurig and paid the difference!

They are the perfect personnel for all your home and electronics installations.