Customer Ratings & Reviews

Amazing service. Very fast and friendly. Lovely people to work with and get tech help

Love my machine. Great that I was able to purchase repair for 2 years if need be.

I was very impressed with my excellent service I received today by a gentleman behind the Geek Squad help desk. Excellent, friendly service. Only took a few minutes to get my product warrantied and I was all set. Thank you.

I must say, Geek Squad coverage is probably the only insurance worth purchasing for any small appliance. I personally get it with and item over $200 in value. I never have issues with best buy returns or exchanges during the coverage period.

I have not needed to use it yet but I will if I need to…

Repair to my laptop was easy. Quick turnaround. Excellent customer service. Great communication on the progress.

Awesome for my daily morning smoothies! Love the cup and lid option

Geek squad protection plan has to be bought with electronics I get from Best Buy protection plan save my device and give me confidence so I can do better job

Super easy and streamless, the nice gentleman was able to do a replacement within minutes and found a replacement for us. Will always be going to geek squad whenever needing help fixing an issue woth an item from best buy. THANK YOU!

RECOMEND ADDING THIS TO ANY PURCHASE, EASY TO GET CLAIMS DONE AND TEHY ARE VERY HELPFULL

The air fryer is good but I wish the baskets would have a center divider you can remove to make it a larger area to cook in.

This is a great option for people who use their items a lot. I’ve always got this protection for certain things and it seems to always pay off

To be honest, I purchased the 2 year extended warranty for my product in hopes that one day (if I ever need it) I will be covered with issues on my product. I have yet to see the type of service and customer support I will receive from BestBuy, when the time comes, but I’ll keep you guys posted!

Haven't had to use it yet but I know when I do it'll be worth it- used on other products and it's absolutely worthwhile. Geek Squad is great.

I love that Best Buy offers additional peace of mind on the products they sell

Great service and got me all set up. Took my new coffee pot home and it made delicious coffee the best morning. Best Buy employees are always helpful in helping me pick a good product.

Works amazing highly reccomend to the ladies who need s good razor

Great service, I love how easy and stress free is the process of submitting a claim

Nice. Super pruce and cherry tree trees in this picture look great on this sub and you

I get that people hate when workers ask if we want the protection plan but it’s worth it. To protect your purchase money on the item and have security in knowing your going to get your unit repaired or replaced is a no brained. Even if you want to upgrade after your unit goes out and it can’t be fixed you at least get to use your original purchase amount towards a new unit!