Customer Ratings & Reviews

Great service; they replaced my PS headphones, which broke without questions. This is a must to protect you electronic products

Geek squad is reliable! Will fix and will complete your issues, but be aware they will call you so make sure you answer!

The Geek Squad Replacement is unbelievably good! We highly recommend this service!

I also purchased this additional protection ive not used it yet but i put this on all my items because theyve been very awesome in the pass when needed .

It is must when I buy any product from Best Buy to have geek squad protection and downloading on my product

The Bad is that sometimes making a Claim with Geek Squad Protection can take some time on the phone. (20 minutes?) The Good is that when I've made claims with Geek Squad, as long as within warranty terms, they have always supported the plan, and repaired or replaced items for me.

Got the 2 year Geek Squad for the Levoit TrueAir filter /purifier. My experience with Geek Squad returns have been excellent and recommend you to purchase it to avoid the hassle of returning to the manufacturer. Replace it at the store for a brand new or similar item.

Luckily I haven't needed to use the warranty, but it is comforting to have just in case. A few years ago, I had the need to use the warranty on something I had purchased. Best Buy replaced the item without any hassle at all. I am grateful for their customer service as well as the help given.

The Geek Squad has installed four tvs, two complicated universal remotes. an over the stove microwave and a very complicated surround system over the years. Obviously I would have used them more than once if the service was not good.

I have used geek squad in the past and they have been great.

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

Purchased the protection plan for my 6 year old sons nintendo switch and when it finally gave out Geek Squad was quick to get my item replaced and back to me without issue.

Geek squad protection plan saved me money! Was experiencing power issues with my trimmer but exchanged it for a new one without having to pay out of pocket.

I absolutely love this blender. I was a bit hesitant because of other reviews mentioning how loud this blender is but in my opinion it just sounds powerful. This blender blends effortlessly, fruits, ice and everything I've placed in it with no problem. Very easy to use and clean up is super simple.

100% covered with geek squad! A group you can trust! No mess left behind!

There are multiple times that i have been able to use the insurance for best buy and love the fact that it is up to the customers if they want to return, trade for a new item or receive a gift card for the same amount the item was purchased for.

Obtaining this protection plan was easy and fast! I feel a little more comfortable using this blender knowing that it is completely covered for any accidents and damages that could occur. If anything happens to his blender with this protection plan you just simply get a new one!

I always opt for this insurance. Geek Squad never fails me.

Definitely worth getting the protection. I dropped my juicer lid by accident and it cracked . I returned item to the store for a full replacement. Glad I purchased the protection plan.