Customer Ratings & Reviews

When I purchase an item that has a protection plan available to buy, I always invest in my purchase since it is an electronic item and you never know how long you will have it before it stops working correctly.

Geek Squad is always there when I need them. Keeps me from getting stressed.

ONE OF THE BEST THINGS ABOUT BEST BUY!! you need to get this! it's one of the best things i ever get when i buy at best buy!

I have bought many Geek Squad warranties. 90% of the time, service or replacement is very easy. Occasionally technology or out stock situations arise. BB Geek Squad is very fair and understanding.

This service can be super useful, unfortunately Best Buy was misleading in how they helped me with it. I had an appliance with a warranty issue. Best Buy insisted on an in store exchange via their warranty because “it’s better” and promised since it was a warranty thing not an accidental damage the plan would transfer to the new one. THIS IS NOT TRUE. If you have an item in the manufacturer’s warranty for a covered issue - USE THAT WARRANTY. The plan will not transfer to the new one and you basically just paid for a warranty service you already got for free through the manufacturer. Corporate told me to go back to the store and speak to a manager to rectify the issues we had. In store gave me to a colleague, wouldn’t call a manager to help, and that rep told me too bad but he could “sell me a new plan if I wanted” I basically paid Best Buy for the warranty I had for free, lied about it, and they laughed in my face when I asked questions about it. So this can be a good service - but make sure it’s not in warranty first otherwise you’re just giving Best Buy a donation.

This product allows peace of mind. It is nice to know if something breaks or doesn't work you are covered financially and you can get your items repaired with expert technicians.

Excellent experience, i already have all the answers to the possible questions, but i took the broken product, they verified my information and i got a new one no questions ask.

With this service I was Abel to have my cooktop,fridge, wall oven combo all free installation.. without that ser ice it would have cost me a lot more for installation

I don't expect any problems because it's a very good product. But I'm thankful to have this coverage.

Use this thing everyday multiple times. Never misses a beat or slows down. Run cleaner through every 4-5 months.

Great , that what I looked for . Portable, light and easy to used

This item has made my pet owned home so much cleaner.

Real good insurance always to have can't go wrong with them if something wrong with the device return and get it a new one.

So happy with this purchase !! Would definitely recommend this !

I get protection on everything because I have seen go bad and you can’t take it back because it’s past the return date

Excellent air fryer...... Best for beginners........

Purchased for husband. Exceeded expectations he loves it & uses it for multiple purposes.

I get GSP on just about everything. You never know when you might need it, and Best Buy makes claims on warranty easy and painless. Totally recommend!

Never can be too safe. Protect your goods! Get a protection plan whenever possible.

Purchase the Geek Squad Service, always reliable and easy if you need to replace.