Customer Ratings & Reviews

I’m returning a kitchen appliance due to a plug- in issue so I will see how convenient my extended warranty is.

The 2-Year Accidental Geek Squad Replacement Warranty is a vast improvement over almost anything I have discovered. This service is unmatched service for most items and is an added benefit to the Best Buy Geek Squad Yearly Contract. Way to go!

This is very economical! Someone knocked over a 32 ounce water bottle into my son’s MacBook. The extensive repairs were covered in full. Then, he cracked the screen - totally covered. If you have kids, this is worth it.

Fantastic service, very helpful and had a resolution very quickly!

Easy handling, quality! Very versatile item for work kitchen!

Never really know when this will come in handy. Haven’t had to use it yet. Will update if ever used.

I don’t know if I truly need the protection, but if something happens with an expensive item I want the peace of mind knowing that it is covered.

If you do not buy a replacement warranty - you are a knucklehead! This is the easiest to replace warranty out there - it is attached to your account so you do not have to save receipts! You also do not have to demonstrate the issue with the product - it is the easiest process!!

I firmly believe in getting the geek squad protection. They are easy to work with and it saves not only money but time when you have an issue and they can help you directly at the store instead of having you call elsewhere.

Despite what Howard Clark says, we have always found Best Buy's protection plans to be helpful & we have used them more times than not. It's very rare we don't purchase one, given an opportunity.

This is a great offer glad i was asked to get it. Good buy

I have had problems with items i purchased as has everyone else. GEEK SQUAD has made it easy to deal with

Amazing guys they are always there for you to help you

I got the replacement plan on an item. I made an appointment with the geek squad to have it fixed. When I got to the store, no hassle or anything, the geek squad redirected me to my service desk employee and I exchanged for a new item. Easy Peezy.

I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! I have literally NEVER run into a problem using this coverage.

I needed help with files on my computer and they made it quick and simple with excellent service.

Just got an espresso machine and decided to get a warranty from geek squad. Im goad i did. No issues as of yet but i thought something was wrong with it and they had no issue helping me walking me throught the process and even offered to replace if it was too complicated for me.

Used this to replace a Macbook air case that broke. My experiences with phone cases and tablet cases lifetime hasn't been good so decided to purchase the extra warranty and it paid off this time. Always consider the quality, use, durability, and your ability to afford a replacement.

Totally recommend Geek Squad replacement. I purchased an Keurig coffee machine and it broke down after few months. With this warranty I was able to obtain a new Keurig coffee machine. I obtain this on most of my product I purchase - it is highly recommended.

Its sinple ans easy to use. I’ve used this coffee maker for about 2 years and I have zero complaints. I recommend anyone looking for a coffee maker to give this one a strong consideration.