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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6979 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,979 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. It's super easy and convenient to use. Geek Squad Warranty makes it even better if the product gets damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be cheap, this is well worth the money. I know it cost a bit, but when you need to use it one or more times, you will be thankful compared to rebuying whatever object you just had break. Trust me, buy this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a piece of mind to have this protection for my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind on a large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is where it's at with a large purchase, and knowing I have that on our espresso machine is crucial. I always get the added protection on large purchases as BB always does the right thing and its never been a waste of time or money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing i have protection. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and having protection plan definitely worth the cost which is really low compared to other companies protection plans which can cost double and not cover what Best Buy does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet But I feel assured that if and when needed it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended to protect all your electronics. They never break but when they do, it’s as easy as going to Best Buy and getting the situation handled with no money out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and stoves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a peace of mind to have a second chance. They have installed so many of our equipment in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to get GS replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have said it before and I will say it again. Geek squad is amazing. Best Buy has great customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Match made in Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love BB’s Geeks Squad. This is the only store I know that has the best insurance plans without any form of hassle. I only buy my items here for the insurance and service of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a reasonable price is worth it for small this appliance.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have protection on your items, then you enjoy gambling more than me. When things stop working you can just take them in and swap for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked refunds..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Greek squad always have they've always been the best when it comes to no questions asked returns and refunds..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be caught with protection of your expensive electronics. It is peace of mind to know the item will be fixed or replaced. I made the mistake one time of not making the purchase and regretted it ever since and it cost me $1500. You won't regret it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP da bomb

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a must have. Once you see the value, you can never go back. Worth it to pay a little extra for something you want to take care of and have covered should something happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alen air filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Picks up a lot of dust and can definitely tell a difference in the air quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use a product that is indispensable, you can't go wrong with the Geek Squad Replacement Plan. It's well worth the investment. Whether you use it or not, the minimal cost and potential savings for replacement are a wise use of your financial resources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An extra bonus of protection on your purchaasese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have it.You never know when you will be glad you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my computer issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very effective. I was impressed by the quality and the professionalism of their work in diagnosing and repairs. I know it depends on issue at stake, but trust me it is worth working with Geek Squad

    I would recommend this to a friend