Customer Ratings & Reviews

We absolutely love this coffee maker whether you making 2 cups or you’re making 16 does a great job

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

The agents helped set up my electronics and fix my electronics when needed. The agents had pretty good customer service but could've been better. Everytime I go, I always have to repeat myself but at the end of the day they do what I ask.

I haven’t needed to use the geek squad service for my mixer (and hopefully won’t have too), but I’m happy that I have it in case any thing occurs threw out the year. I love how easy it will be to bring it in and have it tended too.

Excellent coverage. Always satified with the exchange and refund policies on all items I have purchased. Would recommend Best Buy to all my friends and clients. Any deficiency on my purchases are covered.

Everytime you have a question or problem geek squad is always there to help

Excellent value for the money. I have yet to use the service, but it gives me a peace of mind to know that I don't have to worry about the product failing on me.

I really believe it’s best to get protection. They are really great on answering all my questions and replacing it!

I always get geek squad service when available. They are very knowledgeable. If I have a problem I can call and get answers. They can usually walk me through the problem and fix it. Or I can bring the product in, get it fix or replaced at no charge. No hassle.

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

I always loved geek squad coverage, the ease of getting your product fixed and/or replaced, is so much better then having to go through a warranty department with the manufacturer.

Does everything almost, very high quality made, a bit loud, but it has 3 zones, so kinda has to make some noise. Well worth it though!

I always experiment great customer service when doing business with Geek Squad. Would recommend 10/10

Low cost replacement plan. I have not yet had the need to use this but I am pleased to have this extra protection on the air fryer that it covers. I am very pleased with the air fryer and glad to have peace of mind that I will have it for some time to come.

I had a Keurig one which leaked most of the time. This one is perfect for me. I would recommend to all.

Absolutely love my pressure cooker!!! Cuts down cooking time and I don’t have to constantly watch over my food . Thanks!

Absolutely love my shark air cleaner. My puppies always sneeze and cough but since I have gotten this they don’t at all. This is an amazing product for allergens and tiny particles in the air

Had issue with my granddaughter laptop and took it to Geek Squad, dropped it off in no time and was on my way. It was back when they promise and it works great. Customer service was great, appointment was on time and the techs were very knowledgeable and friendly.

I consider this pay service better than Lowe's and home depot.