Customer Ratings & Reviews

Easy to communicate with easy to get an appointment. Friendly and knowledgeable

J will continue to buy protection as it gives me peace of mind knowing they are there if my items are damaged or need replacing

Geek squad is great to have very knowledgeable and experienced.

I rarely write reviews but I think it’s important that anyone who is in the fence about getting this plan for anything they use daily gets it. In many instances it increase and improvise upon the manufacture warranty. It’s often times more value per money that appliance itself. Most issues can be resolved by going to a local store rather than shipping things off. I’m not familiar with how it works for activated devices but for appliances and small tech this is an easy buy. Please just do yourself a favor and factor it into the cost of what ever you plan to buy when you’re saving for it. It’s much better than having to pay for unplanned replacements without it.

The geek squad agents were very helpful in resolving our problem and very professional in their work

After about a year and some change, my blender began to leak from the sides. When I took it to Best Buy, they just reimbursed me, and I was able to use that for a new blender. I always recommend getting the protection plan to my friends and family. It is easy to either replace or repair or get your money back. I’ve purchased plans for all my products that I can, and it has yet to disappoint me.

Nothing better than knowing if anything happens my product is protected!

It really is wirth it when you get the replacement coverage at BB. Over the years, I've had to use it 2 or 3 times and it's so little, but covers so much. With Best Buy, there's never any hassle. I jist had my favorite Keurig Coffee maker go out on me. I took it back to BB...(after a year and a half) and they fully refunded me. I got another Keurig and paid the difference!

I had issues with my Googlr Pixel 8 phone and within a few minutes the Geek Squad tevhnician cleared the problem up.

Got this for my mother. She loves it so much, she now wants a bigger one!!!

So far so good, wings, loaded potatoes from tgifridays jalapeño poppers, full sized digorno pizzas, gotta get an elevated tray to get the bottom done better. But still cooked in the middle. Not doughy. Great work oven. Cooks quick 10-20 min mostly. Still experimenting with it. I’ve heard you can cook steak in it and it’s actually pretty good. I will have to update this after I cook a streak in it.

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. It’s clear that a lot of thought and effort went into its design and functionality.

This is the best airfryer/grill!! It saves so much time and everything we’ve cooked has turned out delicious!! If you are considering this purchase, just don’t!!

My husband LOVES IT. This is his favorite thing to cook in. He is heart broke and sad that we just found out it has a Recall. He loves this air fryer, we have had 3 different ones before buying this 1 (since air fryers came out on the market). I brought this Air Fryer around Nov. or DEC. 2020 and I have to say the longer we have had it the more attached we have become to it. ANYONE INTERESTED IN A REALLY GOOD, MID-PRICED AIR FRYER EVEN AFTER 2YRS IT A MOST GRAB.. PERSONALLY ANYTHING I CAN PURCHASE AT BEST BUY I DO... I REALLY, RELLY, LOVE THERE EXTENDED WARRANTY, THE BEST OUT THERE... SO HAT'S OFF TOO BEST BUY

Not much to say really its good to use their warranty services

Good to have if I needed help, never used it but was added as needed

Geek Squad saved the day! I bought a laptop cooling stand that didn’t fit my new Alienware, and they made the return process so easy. No hassle, no stress—just quick, professional service. Highly recommend their team for all your tech needs!

I mean it’s insurance. Can’t go wrong. I have had geek squad before and from my experience they have always resolved any issues. Actually, I only had to use it once for a device from work and they did amazing work in a timely manner. Not many of the products I’ve purchased from Best Buy need servicing. I still have things from 2016 that work just fine!

Loveeee this product !!!. It has been so wonderful for me this amazing blender !!!. I work as a mechanic, and I usually work 11-12 hr shifts. Lunch time is a blessing if possible to have one. This helps get a healthy lunch while on the get go. Would definitely recommend to everyone !.