Customer Ratings & Reviews

This was a great purchase that gave me piece of mind.

Always buy the geek squad service for any electronic purchase over $100! The service basically pays for itself.

This service is great and needs to be offered on more products not only can I take back broken electronics and either get them fixed or replaced, you don’t need the original box or a receipt everything is done digitally no more do you need to stock pile on receipts to then forage for them.

10 out of 10, I’ve used these guys in the past and they have always been professional, courteous, fast, and good at what they do. Saved my I phone lol

Geek Squad took care of my tv and lap top very easy and efficiently.

I always get the protection plan it is the best investment i can get instead of replacing the whole item i get credit and get another one and just replace the warranty instead of spending hundreds every time I’m spending a few dollars to kee the quality unless i change my mind then i can always get store credit and buy something else and start all over again

Very good microwave, recommended and small for good spaces

Love that I can have an espresso or a full pot of coffee with just one machine.

Having GSP is extremely helpful, and provides peace of mind when purchasing more expensive devices. I know that if anything goes wrong, I don't have to pay anything out of pocket to have my product repaired/replaced.

The two-year Geek Squad Squad (extended) warranty was the reason why I returned the other one I purchased from a competitor store and bought this one!

My air fryer needs repair and I bought warranty. I only bought it in January and it already broke.

I got this for my De’Longhi all in one coffee and expresso. Sadly I had to exchange it for manufacture defects. I made the claim at my local best buy with no hassle free and got all my credit back down to the last penny.

With most of my electronic purchases i buy a warranty cause best buy has always had my back when i’ve needed to return something that just stopped working or is acting funny, really puts my mind at ease when i buy an expensive item cause i know if something goes wrong i can get another one or my money back.

Could rave more about support staff! Everything I need, they cover!

I take this program for any imperfection in my audios during its useful life. Very necessary

I haven’t had a reason to use my Juicer insurance but I know if anything happens to it that I will be covered. Thanks.

Getting protection of all your items is a must is basically paying half the price for a new one when you bring it back or malfunctions I would recommend everyone get protection on their items

I started buying geek squad protection with my refrigerator a few years back. Appliances including small appliances are just not the quality they used to be. This is definitely worth the cost. I just got this so I haven’t used it yet but I also know Keurig and I’m planning on having to use it in the future! Hopefully not, but the Geeks do a great job.

Have been members of Total Tech for 2-3 years now and love it. Geek squad protection is great and all Apple products get Apple Care for free! Also, the extended return time is a huge bonus.

Worth the couple of bucks for the added warranty. Hopefully we never need it, but if we do, I'd rather Best Buy just swap it out than tryna ng to go thru the company.