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Customer reviews

Rating 4.8 out of 5 stars with 7001 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,001 reviews
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plan is very good and extra protection. Its good to have it with little extra money but iys worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supported as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been there to support me as it's name would imply. When time has passed and your item is no longer in stock has helped me upgrade years later because of the way best buy supports its customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good since I haven’t had to use it but I feel confident it would come in handy if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best in service and no one can match it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement policy is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the replacement policy twice over the last couple of years. I appreciated no hassle return and getting a replacement product that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this service because is better to be safe than sorry is is a great buy they are fast and consistent when you call and need then I would always recommend to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always appreciated and purchased the geek squad protection. This is the best warranty to protect your tech. No hassle claim process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought a laptop so I got the geek squad package if anything happened, They stick to their word when they say they will take care of you ife the laptop breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is perfect for all of those questions that you are too embarrassed to ask in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O.K.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was not necesarry, installed myself, 2 year warranty is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don't know if you need it, until you do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have piece of mind. Hopefully it will never be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protected my Air Fryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The terms and conditions of the protection agreement were easy to understand, and they were equally easy to book-keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get my items replaced if they break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my iPhone with no problem and I didn’t have to wait very long. They diagnosed the problem, which couldn’t be repaired and replaced with a new phone right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to know that there is always support for when I have questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and reliable. You have to go to the bestbuy to arrange service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get serviced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I purchased a hair cutting machine from Target that broke after the second use and the manufacture didn’t want to honor warranty. That why my device is protected at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to get best services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Deal to get best services in case you will need any support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP? That's for ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have, I've used my Accidental handling a handful of times and it's so nice not to worry about my products because Best Buy will ALWAYS replace it within reason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty whenever im buying some electronics because we never know the product if going to last long

    I would recommend this to a friend