Customer Ratings & Reviews

I’ve had this machine for over a year now. Making at home iced lattes have saved me from going to coffee shops as this machine makes great tasting espresso shots. Comes with a double and single shot basket, dosing spoon/tamper and clean up is easy and simple. A must have for first time espresso machine users. Preset buttons allow you to make perfect single or double shots of espresso.

Came from a Ninja unit that died after about six years and with this coffee maker you definitely get what you pay for! The warming plate after 7 months has peeled and rusted regardless of how much care I put into it, the coffee itself has never brewed to the quality the Ninja gave me but it was a cheap machine so I went with it. Oddly also the water loss from brewing is inconsistent. Not sure what that's about but I guess it speaks to the meh brewing quality. Also VERY much speaks to the constantly dropping price of this machine! I paid 50 bucks on sale and now it's 20! Glad I got the service plan because with the gradual breakdown of this thing I don't feel quite so screwed over!

The agents helped us when we bought a fridge at no cost!

Protection plan is great, in general, but especially in these higher value products. My $900 espresso machine started having some issues and the manufacturer was less than helpful. I just brought it back to Best Buy and they refunded me with a store credit. The rep didn’t tell me that I could get the same one, just swapped out. She only told me I would get credit and I’d be able to pick out another one. I loved that machine and would have been thrilled to get it again but had to pick something out from the shelf instead. I would have given 3 stars just because I wasn’t made aware of the options and I could not get a straight refund; but they got 4 for ease of use.

i never invest in a huge electronic UNLESS i insure it with geek squad protection. it’s saved my life time and time again, i love the program and how easy it is to repair / replace my damaged tech if needed.

The service was amazing,technician very friendly and reliable

The Geek Squad warranty is the best. Whenever I buy a product, I buy the warranty because I know my product is well protected in case it fails.

Having geek squad makes my life so much easier and truly appreciate them taking time to help

When my Breville Espresso machine stopped functioning as well as it should, I took it to Best Buy and received a brand new one. No hassle.

Geek Squad ALWAYS has my back. I’ve had to come back several times for issues with my laptop and they always provide me with stellar service.

I've never had another blender and held off buying a Vitamix for years because I didn't think I needed it and of course...the price. But, with a family now and an interest in making healthier snacks, drinks, and baby food, I went for it using a Best Buy card with special financing. I am so glad I did!!!! I initially purchased the more expensive pro series, but exchanged it for this one and I couldn't be happier. I love the attachments for this blender, which make it the best option for what I intend to use it for. Right now, I mostly make baby food with it and the little bowls are the best for making small portions. The timer function is also a huge plus because it does make it easier to know the status of programmed cycles (I'm impatient) so I won't end it early. The ability to see how long you are running something is also beneficial. I have made peanut butter in just over a minute using the program and peanuts. One negative thing is that there is a rubber mat on the top of the blender that doesn't stay flush and makes it look kinda cheap to me. It doesn't affect the performance, but I don't like the look of it. For those that have a trouble connecting, I noticed that it won't connect if the seal isn't tight. Usually a slight turn to tighten it on the blender works and it connects fine. If you're gonna spend the money, just get this one! 1. Good variety of attachments (Cups, bowls, food processor) 2. Attachments make blending a variety of foods for various recipes very easy 3. Superior blending. Why keep buying other blenders and upgrading? 2 - 3 blenders over a few years at $250 equates to the same thing as buying this... and this one would still be under manufacturer's warranty.

Great geek squad! They make the claims so easy and painless.

I would never buy warranties before. However, anytime I purchase a quality product with Best Buy, I use Geek Squad. The ease of service, whether it's an issue with the product or if it needs to get fixed, they instantly get the problem solved for me as soon as possible. Sometimes warranties seem like they're a gimmick. However, the Geek Squad warranties are definitely worth it.

I love Best Buy’s warranty plans they’re the best for electronics appliances pretty much for everything hasslefree it really easy to redeem

They are the perfect personnel for all your home and electronics installations.

I've worked with some of these brands for years and alway wanted one for my home. Bruhhhhh let me tell you best freaking decision ive ever made ive made so many things like really smooth hot sauces to puree, and blended coffee smoothies and so much more im seriously obsessed.

I have coffee espressos every morning , I became my own barista at work ! I even took my new coffe maker to work and all my co workers never worked better with coffee !

Always nice to have the extra protection just in case something happens.

Excellent. Friendly, mannerly, and very knowledgeable.

It is better to Take the service it help for repair